Privacy policy

Kovač-Metal d.o.o., headquartered at Dr. Vinka Žganca 49, 40000 Čakovec, is a company engaged in the production and processing of metal products. In the course of its activities, it collects and processes personal data in compliance with all relevant laws and regulations under the GDPR.

Please read the information below regarding the protection of your privacy.

Who is the Data Controller?

Kovač-Metal d.o.o. is the data controller of your personal data, as prescribed by law and regulations on personal data protection. As the data controller, Kovač-Metal d.o.o. determines the purpose and means of processing personal data and is responsible for storing and using personal data in paper or electronic form.

Data Protection Officer

Kovač-Metal d.o.o. has appointed a Data Protection Officer in accordance with relevant regulations. You may contact the Officer regarding any questions related to the processing of your personal data or the exercise of your data protection rights. Contact.

What information do we collect about you?

The personal data we collect primarily relate to your basic personal information (name, surname, address, contact details, etc.) and are collected exclusively when you contact us and request communication with our staff, and when such data are necessary for providing the requested service. Access to your data is granted exclusively to employees and owners of Kovač-Metal d.o.o.

How will we collect and use your personal data?

We use the personal data you provide primarily to ensure the fastest and most appropriate provision of the requested service and to respond to your inquiry as efficiently as possible.

By providing your personal data, you consent to being contacted by us and thereby authorize us to include you in our database in order to provide the requested services. This is considered your explicit consent to be contacted.

By filling out forms on our website, you guarantee that the information provided is accurate and that you fully agree with the provisions of our Privacy Policy and the terms stated therein.

The protection of your data is permanent, although you may request deletion at any time by sending a direct request to office@kovac-metal.com.

Upon your request, personal data will be deleted immediately, without delay, and no later than one month from receipt of the request. The data subject may request confirmation of deletion by email within one month of submitting the request.

Who will have access to your personal data?

We will ensure that your data are processed only in accordance with the purposes stated above. If necessary to fulfill these purposes, access will be granted to authorized employees and owners of Kovač-Metal d.o.o., who process personal data exclusively in accordance with given instructions.

Where will your data be processed?

Your personal data will be processed within countries that the European Commission has assessed as providing an adequate level of protection, by processors listed in section 5, whose responsibility and obligation to protect personal data and maintain confidentiality are defined by contractual relationships and in accordance with all technical and organizational measures and applicable laws. Your personal data will not be accessible to anyone without authorization from Kovač-Metal d.o.o.

Use of Cookies

Cookies are text files stored on your computer to collect standard internet information.

This information is used to monitor website usage and to compile statistical reports on website activity. You can adjust your browser settings to refuse cookies. However, in some cases, certain website functions require cookies and may not work properly if you choose not to accept them.

Data Security

To ensure data security and service availability for all users, this system uses software that monitors network visits and detects unauthorized attempts to download or modify data, as well as actions that could cause other types of damage. Unauthorized attempts to download or modify data are strictly prohibited.

However, it is important to note that no method of internet transmission or electronic storage is 100% secure, and therefore we cannot guarantee absolute security.

As we value your trust, we regularly implement technical and organizational measures, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, ensuring that only necessary personal data are processed with an appropriate level of security.

Minors

Our services are not intended for children under the age of 16, and we do not knowingly collect personal data from minors. If we discover that a person under 16 has provided personal data, we will immediately delete it from our servers.

If you are a parent or guardian and know that your child has provided us with personal data, please contact us so that we can take appropriate action.

What are your rights regarding your personal data?

Where provided by law, you have the right to information about the processing of your personal data, to withdraw your consent at any time, to correct or supplement your personal data to ensure accuracy, to delete your personal data when they are no longer necessary for the stated purposes, to transfer your personal data in a structured format, to be informed of any deletion, modification, or blocking of data disclosed to third parties, and to submit a complaint to Kovač-Metal d.o.o. or the competent authority.

Right to lodge a complaint with the supervisory authority

You may also submit a complaint regarding the processing of your personal data to the supervisory authority: Personal Data Protection Agency, Martićeva 14, Zagreb, +385 (0)1 4609 999, azop@azop.hr, www.azop.hr.

How long do we retain personal data?

We retain your data only for as long as necessary to fulfill the purpose for which they are processed. The retention period is determined by the purpose of collection and the duration for which you wish to use our services.

How can you contact us?

If you have any questions regarding the use of your personal data, you may contact us by phone, email, or mail:

• Phone: +385 98 17 666 02
• Email: office@kovac-metal.com
• Mail: Dr. Vinka Žganca 49, 40000 Čakovec, CROATIA
• Via web form

How often do we update this Privacy Information?

We regularly update this Privacy Information, and the latest version is always available on our website. If significant changes occur that affect you, we will notify you directly.

I confirm that I am familiar with all relevant information about Kovač-Metal d.o.o. and the services it provides.

I hereby give explicit consent to Kovač-Metal d.o.o. and its affiliated parties to collect and further process my personal data, as well as any other data obtained through the provision of their services, in accordance with applicable laws and the defined purpose.